Service and Training Supports

Integrated support is what you get from Bedford. Once you have joint the support, you are not just buying support, you are enabling your company's success.
We understand that one size doesn't fit all. With Bedford, we strive to make sure that we really meet your needs and not just give you the support we think you need. At the time when many support organizations are reducing support options, we think it is important to give you more choices, more self-service tools, online support, and proactive information to help you get the most out of your software. Our service offerings allow you to choose the level of support that matches your needs and your budget. Solutions included:
 
  • full-scale technique support, online maintenance
  • online knowledge transform
  • information update
  • on-time telephone support
  • customer feedback reports analysis
In order to fully benefit from your software, you need to become proficient and comfortable with it. Bedford gets you there with a variety of options. Our extensive course offerings include everything from the most basic foundation training to the more advanced training on topics specific to individual job solution included:
  • Online system training
  • Business Process Training
  • MRP training
  • Perfect training facilities